Happy Holidays & Big Savings!
Greetings Vetiver Fans!
Hello everyone! Vetiver would like to wish you a very Happy Thanksgiving! We hope this time is spent with family and friends and is full of good food and company. As this year comes to a close we want you to know how very grateful we are to have you as our customers! So this year we are offering you a 16% off coupon to celebrate another wonderful year together. This discount can be applied to all items except bulk oils, and can be used Black Friday through Cyber Monday. Please use discount code [ savebig16 ] to cash in on those holiday savings! This discount goes live at 12am (EST) Friday November 25th and will end 12am (EST) Tuesday November 29th, 2016.
We are also doing something special for the holidays this year! This year on Giving Tuesday, any profit that Vetiver makes on Tuesday the 29th will go directly to buying gifts for children in need. Vetiver is going to purchase holiday gifts for kids registered at our local Angel Tree, organized by the Salvation Army. You can find more information on their website here: http://www.angeltreelouisville.org/adoption#/
We also would like to apologize for a mistake made on our Rosewood label. It is labeled as a Base note, but in reality it is a Heart Note. Unfortunately we did not have time to catch our mistake before the holiday. I would like to send out a special thank you to the customer that helped us spot that mistake.
Whether you are saving this weekend to spend on your family or just want to help those in need, we hope everyone has a safe and enjoyable holiday weekend!
Now that the season is here, Vetiver would like to keep you updated to our currently holiday shipping schedule. We are not in the office on Thanksgiving Day, but will be back on Black Friday. We will do our best to ship your orders as quickly as possible but things usually do get backed up during this time. Please allow 2-5 business days for orders to ship out. Bulk oils ordered during this time could be delayed if we do not have them currently in stock.
If you are an international customer we recommend that you get your order in absolutely no later than Monday December 5th. Remember that sometimes things can get stuck in customs so its best to prepare for that time. If you order past that date we will still try to get your order out to you asap, but we cannot promise it will arrive in time. You are really putting a lot of trust in the post office after that!
If you are a USA customer we recommend that you get your order in no later than December 19th. After that Vetiver cannot promise your order will be shipped in time for Christmas. Our last day of work this year will be Thursday December 22rd. This will also be the last day to pick up a local order. Please call a head of time if you plan to do so.
After that Vetiver will be on holiday and will not be back in the office until Monday January 5th. No orders will be shipped during this time. No email or phone calls will be returned until we do, and our Amazon store will be on Vacation as well.
Rush orders can help speed along the processing of your order! If you purchase a rush order then your order will be put on the top of the pile to be fulfilled next. During the holidays a lot of rush orders go out and we fulfill them on a first come, first serve basis. Because of the quantity we receive during this time, we cannot ensure all packages will be taken to the post office the same day however. Please also note this service does not affect your shipping speed. To prioritize your order you can add a rush order to your cart here:https://vetiveraromatics.com/products/rush-order or you can check the "rush my order" box at checkout.
If you purchase a kit with us you can have it gift wrapped at no extra cost! Just ask for it in the comment section at checkout. And if you are looking for a great stocking suffer or small gift idea, check out our Pocket Perfume Kits.
Well those are all of our updates for now!
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